<h1>We now offer shipping on canned and preserved foods</h1>
<p>Over the years we have had a lot of requests to ship our foods, but have in the past resisted since we want to maintain a close connection between our customers and their farm. Due to the rising cost and legal complexities of connecting with our customers exclusively through farmers markets and on farm sales, and the number of customers who love our foods but are outside our sales reach, we have decided that it is time we start offering shipping.
<p>To order, please download the <ahref=""target="_blank">PDF listing</a> of what we have available this month, and the <ahref=""target="_blank">price listing</a>. Then send us an email (farmer@petitteton.com) with what you would like to order and we will send you a bill you can pay with Paypal. If we are out of anything on your list we will remove it from the bill, notify you of what was unavailable, and allow you to adjust your order.
<p>We have a very limited quantity for most products because we hand make it. This gives us the freedom to make a wide variety of foods and spend a lot of time innovating, but it also means that inventory management is quite complicated. We update the listing of what is available each month, but some of what we list we may be out of already. Since we grow as much of our own food as possible, we often cannot produce more until more can be harvested. So when we do run out of something, it may be a year before we get the chance to make more.
<h3>Why doesn't the _______ taste the same as last time?</h3>
<p>We are often trying new flavor combinations, and modifying our recipes to perfect them. We appologize if you really liked something and we have changed the recipe on you. Please email us and let us know which version your prefer by telling us either the batch number on the container, or the approximate date when you purchased it. We do notice when people take the time to give us feedback.
<h3>One of the items I purchased was not useable. What should I do?</h3>
<p>We appologize for releasing something was not up to our high standards. Please let us know as soon as possible via phone or email, providing us with a batch number and approximate date of purchase, and we will do our best to fix the situation. We do appreciate getting the item back so we can prevent re-occurances, but please check with us first to avoid any unnecessary shipping.
